GDPR Compliance Notice

Last updated: January 19, 2024

At Prodouse Ltd., we are committed to ensuring the protection and privacy of your personal data. This notice outlines our compliance with the General Data Protection Regulation (GDPR) and your rights regarding the collection, processing, and protection of your personal information.

1. Data Controller

Prodouse Ltd. is the data controller for the personal information we collect. If you have any questions or concerns about how your data is handled, you can contact us at support@prodouse.com.

2. Lawful Basis for Processing

We process personal data on the following lawful bases:

• Contractual Necessity: Processing necessary for the performance of a contract with you.
• Legal Obligation: Processing necessary to comply with legal obligations.
• Consent: Processing based on your explicit consent.

3. Types of Data Collected

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number)
• Billing and shipping information
• Order history and preferences
• IP address and device information
• Cookies and similar tracking technologies (for more details, refer to our Cookie Policy)

4. Purpose of Data Processing

We process personal data for the following purposes:

• Order processing, fulfillment, and delivery
• Customer support and communication
• Marketing and promotional activities (with your consent)
• Website analytics and improvement
• Compliance with legal obligations

5. Data Security and Retention

We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We retain your data only for as long as necessary for the purposes outlined in this notice, or as required by applicable laws.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: You have the right to access the personal data we hold about you.
• Rectification: You can request the correction of inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Object: You have the right to object to the processing of your personal data under certain conditions.

To exercise your rights or if you have any privacy-related concerns, please contact us at support@prodouse.com.

7. International Data Transfers

Your personal data may be transferred and processed outside the European Economic Area (EEA). We ensure that such transfers are in compliance with GDPR requirements.

8. Changes to this Notice

We reserve the right to update this GDPR Compliance Notice to reflect changes in our practices or legal requirements. The date of the latest revision will be indicated at the top of the notice.

9. Contact Us

If you have any questions or concerns about our GDPR compliance or how we handle your personal data, please contact us at support@prodouse.com.

Thank you for trusting Prodouse Ltd. with your personal information.